At The DeSantis Collection, we are committed to treating you with the respect you deserve. That includes respecting and protecting your privacy. We collect information from you and about you to fulfill orders and to ensure you will have a satisfying shopping experience.

We support the Direct Marketing Association's Privacy Promise, designed specifically to protect consumer information in the age of electronic commerce. In our privacy policy, we have attempted to address many common questions and concerns that have been raised by Internet consumers.

What information do we collect?

Our order form requires you to provide your name, e-mail address, mailing address, credit card number and expiration date, phone number and fax number. It is important that you provide accurate and complete information. We use this information to process and complete your order and to communicate with you regarding the status of your order. We do not disclose e-mail address, phone, fax or credit card numbers to any third parties.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Is the information provided by our customers secure?

Yes. On-line orders are routed through a secure server. Secure server software (SSL) encrypts the information you submit for transmission. All consumer data and account information collected by the DeSantis Collection is treated as confidential and protected against unauthorized access.

How do we use the information we collect online?

In addition to enabling us to process your order in a timely and professional manner, the information collected by the DeSantis Collection may be compiled, analyzed and used to improve the content and structure of our Web site. Our goal is to provide you with the highest quality and service. The purchasing patterns and preferences of our distinct clientele as well as site traffic and usage, studied in the aggregate, can help us to serve you in a pleasant, personalized and professional manner by enhancing the design of our shopping pages or directing our product offerings.

At the DeSantis Collection, high standards apply not only to the merchandise you enjoy but to our commitment to service and our approach to business. The DeSantis Collection is proud to cooperate with the DMA and other organizations that are leading the way in protecting the privacy and rights of consumers on the Internet.

At the DeSantis Collection, we respect our customers and understand that you are concerned about privacy. If you do not want to receive emails, please let us know and you can opt out of this option by clicking We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.